How does Dorado handle a product that arrives damaged or breaks shortly after purchase?Updated 5 months ago
At Dorado, we are committed to ensuring our customers are satisfied with their purchases. If you receive a damaged product or if your product breaks within a short time of receipt, please reach out to our customer service team. As a token of our apologies, we will send a replacement to you as swiftly as possible. Additionally, we will send you a confirmation email regarding your free replacement. We value your patience and understanding as we strive to prevent further inconvenience.