DORADO logo
DORADO logo

All articles

My Address On My Order Confirmation is incorrect, What Should I do?Updated 2 months ago

You may have been really excited to place your order and missed a slight detail. We can relate ;)

But don't worry, we can usually fix this for you within 3 hours of the order being placed or before it finishes production.

Please contact us with the following details:

  • Name (including street, number, apt number, or PO Box)
  • City
  • Zip code
  • State
  • Country

Already Shipped:

If you forgot to include an apartment number, or if there is a slight typo in the address, the order will most likely return to us. Once it does we can easily update the shipping address for you and resend it. Please contact us with the following details:

  • Name
  • Address (including street, number, apt number, or PO Box)
  • City
  • Zip code
  • State
  • Country

You can use your tracking number to see if the package has returned to us.

Unfortunately, sometimes the order gets lost in the mail and does not return to us. If this happens we can offer to reorder your item and send it to the correct address for a 30% restocking fee.

Was this article helpful?
Yes
No