Edit requests can no longer be guaranteed because of our new processing method. Thank you for understanding. If it is absolutely necessary, please contact us and our team will do what they can to work something out for you. Customer satisfaction is o

Edit requests can no longer be guaranteed because of our new processing method. Thank you for understanding.&#xA0; If it is absolutely necessary, please contact us and our team will do what they can to work something out for you. Customer satisfaction is our top priority.

Can I edit or add anything to my order?

Due to our newer and faster processing method, we are no longer able to guarantee any address change requests. Thank you for understanding. If it is absolutely necessary, please contact us before your personalized items are shipped and our team will

Due to our newer and faster processing method, we are no longer able to guarantee any address change requests. Thank you for understanding.&#xA0; If it is absolutely necessary, please contact us before your personalized items are shipped and our team will do what they can to work something out for you.&#xA0; Non-personalized items are processed immediately and are impossible to change once the order has been confirmed.&#xA0;

Can I Change My Shipping Address before it ships?

If you have not received a confirmation email or tracking number, it may be due to an oversight or the email may have been directed to your junk or spam folder. If you still have not receive it, you can contact us directly here with the following inf

If you have not received a confirmation email or tracking number, it may be due to an oversight or the email may have been directed to your junk or spam folder. If you still have not receive it, you can contact us directly <a href="https://dorado.com/pages/contact" rel="noopener noreferrer" target="_blank">here&#xA0;</a>with the following information:&#xA0;<ul><li>Order Number</li><li>Email address used for the order</li><li>Full Name on the order</li></ul>Once you have provided this information, we will be able to look into your order details and resolve the issue promptly.&#xA0;

What should I do if I have not received a confirmation email or tracking number for my order?

You may have been really excited to place your order and missed a slight detail. We can relate ;). But don't worry, we can usually fix this for you within 3 hours of the order being placed or before it finishes production. Please contact us with the

You may have been really excited to place your order and missed a slight detail. We can relate&#xA0;;)But don&apos;t worry, we can usually fix this for you within 3 hours of the order being placed or before it finishes production.Please&#xA0;<a href="https://www.doradofashion.com/pages/contact" style=" text-decoration: none;">contact us</a> with the following details:<ul><li>Name (including street, number, apt number, or PO Box)</li><li>City</li><li>Zip code</li><li>State</li><li>Country</li></ul>Already Shipped:If you forgot to include an apartment number, or if there is a slight typo in the address, the order will most likely return to us. Once it does we can easily update the shipping address for you and resend it. Please&#xA0;<a href="https://www.doradofashion.com/pages/contact" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">contact us</a> with the following details:<ul><li>Name</li><li>Address (including street, number, apt number, or PO Box)</li><li>City</li><li>Zip code</li><li>State</li><li>Country</li></ul>You can use your tracking number to see if the package has returned to us.Unfortunately, sometimes the order gets lost in the mail and does not return to us. If this happens we can offer to reorder your item and send it to the correct address for a 30% restocking fee.

My Address On My Order Confirmation is incorrect, What Should I do?

We cannot accept any requests from emails not linked to open orders. Thank you for contacted DORADO.

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