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What happens if my order is "returned to the sender"?Updated 18 days ago

If your order is returned to us due to an incorrect or incomplete address, don’t worry! We’ll reach out to you to confirm the correct details and arrange for the item to be resent. Please note that additional shipping fees may apply. 

If you prefer a refund instead, we can process it once the item has been received back at our warehouse. 

Failure to provide and confirm your shipping address within 5 business days will result in your order being canceled and refunded. A 30% restocking fee may apply for personalized items. 

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