DORADO logo
DORADO logo

All articles

What should I do if my payment is declined?Updated 5 months ago

If your payment is declined, please ensure that the following information is entered correctly:

  • Full name on the credit card
  • Correct billing address and billing zip code.
  • Accurate card number and security code

If your transaction is declined, we recommend contacting your credit card provider or issuing bank for further assistance before attempting another transaction.

Was this article helpful?
Yes
No